Data Protection

Soldbaji Privacy Policy – Your Data How Your Data Is Protected

This page explains, in plain English, what we do with the information you provide while using Soldbaji – who we share it with, and how long we keep it. It's straightforward and easy to follow.

Last updated: January 2026
Security Layers Maximum
SSL Encryption
100%
KYC Verification
100%
Data Encryption
96%
Payment Security
97%
No Third-Party Sharing
100%

Your Data Security Core Pillars

How Soldbaji protects every member's privacy — a quick overview

Data Is Never Sold

Soldbaji never sells your name, phone number, or any other personal information to advertisers or third parties. Your data is used exclusively for operating the platform.

256-Bit SSL Encryption

Every connection to the site is secured with bank-level SSL encryption. No one can intercept your payment or login details in transit.

KYC – Only What's Necessary

Only the information strictly necessary for identity verification is collected. National ID details are used solely for legal compliance and payment verification.

Defined Retention Limits

Data is not retained beyond what is necessary. Once an account is closed, personal information is deleted after a set period — typically 5 years.

You Have the Right to Access Your Data

You can request a full summary of the information Soldbaji holds about you at any time. Submit a request to support and you will receive a response within 30 days.

Marketing Opt-Out

If you no longer wish to receive promotional messages or emails, you can unsubscribe at any time through your account settings or by contacting support.

1

What Data We Collect

When you join Soldbaji and use the platform, certain data is generated as a natural part of the experience. This data can be grouped into the following categories:

Registration & Identity Information: When you open an account with Soldbaji, we collect your name, mobile number, date of birth, and email address (if provided). During KYC verification, your National ID or passport details are also required. Without this information, full account verification cannot be completed.

Financial Information: Your mobile banking number (bKash, Nagad, etc.) is required for deposits and withdrawals. Payment information is stored in compliance with PCI DSS standards and remains fully encrypted at all times.

Usage Data: Your login times, games played, and session duration are automatically recorded in server logs. This is necessary for diagnosing technical issues and maintaining platform security.

Device & Connection Information: Your device type, operating system, IP address, and browser are stored for technical purposes. This information is also used to detect multiple accounts and prevent fraud.

Soldbaji only knows what it needs to know to provide you with the service. We have no intention of collecting unnecessary data – and we don't.

2

How Your Data Is Used

Soldbaji uses the information you provide solely for the following purposes — nothing beyond this:

  • Account Management: For login, identity verification, payment processing, and customer support.
  • Security & Fraud Prevention: To detect unusual activity and prevent the use of multiple accounts or bots.
  • Legal Obligations: To comply with AML (Anti-Money Laundering) regulations and the requirements of licensing authorities.
  • Service Improvement: By understanding which features are used most and where issues arise, Soldbaji continuously works to improve the platform.
  • Promotional Communications: To keep you informed about bonus offers and important updates — you can opt out of this at any time.

Most importantly – Soldbaji does not build advertising profiles based on your data and never shares it with third-party advertisers.

3

Who We May Share Your Data With

While we say your data is not shared, there are a limited number of situations where it may be passed to third parties in order to operate the service. These are clearly outlined below:

Who Receives It What Data Why User Controls
Payment Providers (bKash, Nagad) Mobile number, transaction amounts Payment Processing Essential
Game Providers (Evolution, Pragmatic, etc.) Session tokens, bet amounts Game Operations Essential
KYC Verification Service Identity Document Information Identity Verification Essential
Law Enforcement Authorities By court order Legal Obligations Legal compliance is required
Analytics Services Anonymized Usage Data Service Improvement Can be disabled in settings

In all of the above cases, third parties are bound by contract to Soldbaji's privacy policy. They may only use your data for the specified purpose and have no right to use it for anything else.

Soldbaji never shares any data with social media companies, advertising networks, or data brokers.

4

Data Retention Period

Your data at Soldbaji is stored and deleted according to a defined policy. Holding data longer than necessary only creates additional risk — so we don't.

  • While Your Account Is Active: All data remains active and is used as needed.
  • After Account Closure: To comply with legal obligations (AML, KYC), core data is typically retained for up to 5 years, as required under international gaming licensing regulations.
  • After 5 Years: Personally identifiable information is deleted or anonymized.
  • Server Logs: Technical logs are typically retained for 12 months.
  • Marketing Data: If you withdraw your consent, it will be deleted immediately.

To request deletion of your data, send an email to support. You will be informed of any data that must be retained due to legal obligations.

5

Cookies & Tracking Technologies

Cookies are used on the Soldbaji website and app. Cookies are small files stored in your browser that help the site recognize you. We use three types of cookies:

Cookie Type Purpose Duration Can It Be Disabled?
Essential Login sessions, security, and payments Until End of Session No – the site cannot function without it
Analytical Most-visited pages and where issues occur 30 Days Yes – disable in Settings
Saving Preferences Remembering your language, theme, and other preferences 90 Days Yes – but your preferences will be forgotten

You can clear all cookies from your browser settings. However, disabling essential cookies will prevent you from logging in or playing games.

Soldbaji does not use any cross-site tracking cookies. We do not track your activity on other websites.

6

Technical Measures for Data Protection

Soldbaji protects your data not just as a matter of policy, but through technical safeguards as well. These measures are regularly audited by third parties.

  • TLS 1.3 / SSL Encryption: All data transfers are secured with 256-bit encryption — the same standard used by leading online banking systems worldwide.
  • Database Encryption: Sensitive data stored on our servers is encrypted at rest. Even if someone gains direct access to the database, the data cannot be read.
  • Firewall & DDoS Protection: Our servers are protected by industry-standard firewalls. Intrusion attempts are automatically detected and blocked.
  • Secure Password Storage: Your password is never stored in plain text — only a bcrypt hash is kept.
  • Regular Security Audits: An independent team of external experts audits the entire system at least twice a year.
  • Breach Detection: In the event of a suspected data breach, affected members will be notified immediately.

That said, no online service can guarantee 100% protection against breaches. That's why we also encourage you to use a strong password and keep 2FA enabled on your account.

7

Your Rights

As a Soldbaji member, you have certain important rights over your own data. To exercise any of them, send an email to our support team.

Right to Access Your Data

You can find out exactly what information we hold about you.

Right to Rectification

You can request a correction if any of your information on record is inaccurate.

Right to Erasure

You can request deletion of any data that goes beyond what is required by legal obligations.

Right to Object to Processing

You can opt out of your data being used for marketing or analytics purposes.

Right to Data Portability

You can export your personal data in a machine-readable format.

Right to Restrict Processing

You may temporarily restrict the use of your data while verification is in progress.

To Exercise Any of Your Rights support@soldbaji.click Email us at the address provided. All requests will be responded to within 30 days of receipt. For complex cases, an additional 30 days may be required — you will be informed in advance.

8

Children's Privacy

Soldbaji is strictly for users aged 18 and above. We do not knowingly collect data from any minors. If we are informed that an underage user has created an account, that account and all associated data will be deleted immediately.

If a parent suspects their child is using Soldbaji, please contact our support team immediately. We will take prompt action.

9

Policy Updates & Contact

Soldbaji may update this privacy policy from time to time. For any significant changes, members will be notified in advance via a platform notification or email. You can always check the "Last Updated" date at the top of the page to see when the policy was last revised.

If you have any questions or concerns about this policy, feel free to contact us directly:

Live Chat
24/7 Support in Bangla
Response Time
Usually within 24 hours
Language Note

This policy has been written in Bengali for the convenience of our members. In the event of any discrepancy in interpretation, the original English version shall take precedence. For any clarifications, please contact support.

General FAQ

Privacy Policy & Account-Related FAQs

KYC verification at Soldbaji requires two things: a government-issued ID and a selfie. A National ID (NID) is the most common form of identification accepted, but a valid passport or driving licence works too. When taking photos, make sure all details on the ID are clearly visible — blurry images will not be accepted. The process is straightforward: log in to your account, go to the Verification section, upload photos of the front and back of your ID, then submit a selfie. The Soldbaji team typically completes verification within 2 to 6 hours. During peak periods, it may take up to 24 hours. You will be notified by email or SMS once verified. You can deposit and play without completing KYC, but withdrawal requires full verification.

There are three main ways to reach Soldbaji's support team. First, Live Chat – click the chat icon at the bottom of the site or app, available 24/7 with an average first response time of 2 to 5 minutes. Second, Email – write to support@soldbaji.click for complex issues or anything requiring documentation, with replies typically within 4 to 12 hours. Third, the FAQ page – common questions are already answered there, so checking it before contacting live support can get you a faster resolution. Response times on live chat may be slightly longer late at night, but support is available around the clock. For payment or account issues, having your transaction ID or a screenshot ready will help resolve things more quickly.

Start Gaming Safely Soldbajion

Your data is secure, payments are safe, and the games are fair. Join the 500,000+ members in Bangladesh who already trust Soldbaji.

বাংলা